We're more than happy to assist you in your search. "I'm having a hard time searching for a product." Spectra Services highly recommends that return packages be insured for full value and packaged securely to prevent shipping damage. Once completed, please return the merchandise immediately as the RMA number is only active for ten (10) days from the date of issuance.Ĭharges associated with returning items are the responsibility of the customer unless the item(s) arrived defective, damaged, or incorrect. Full credit will be issued upon receipt and inspection of the item(s) to ensure equipment was returned in the same condition it was initially shipped out in.Īll exchanges and returns require the completion of a Return Merchandise Authorization (RMA) form. No restocking fee will be assessed, however, the customer is responsible for the return shipping costs. If for some reason the customer decides to return the product, they may do so at any point during those seven (7) days for a full refund.
Upon receipt of the pre-owned product(s), the customer has one week to evaluate the product to ensure it meets their expectations. Spectra Services reserves the right to review this policy on a case-by-case basis.
Products with an expired shelf life or an expiration date too short for resale. Products not purchased from Spectra Services. Products which are not inventoried by Spectra Services and are not able to be returned to the manufacturer. Refrigerated products or other perishables. Labroatory apparatus or instruments that have been used or are without the original packaging, labeling and operating manuals. Chemicals, reagents, diagnostics, sterile, or any controlled products (unless products do not meet specification. Products not in completely resalable condition (including products with damaged, missing, or defaced labeling or packaging. Unfortunately, Spectra Services is unable to accept the following returns at this time: Spectra Services return authorization number (RMA). To ensure proper credit, each product return must include the following information: For returns not due to error on behalf of Spectra Services, the customer is responsible for all transportation fees related to the returned product. All returns are subject to a minimum 15% restocking charge. Tucsen MIchrome 6 USB 3.0 3072 x 2048 Resolution (6MP)Īll returns must be authorized by Spectra Services in order to insure proper credit and must be requested within 30 days of purchase. C-Mount Lenses Sort Products By Number of Products to Show.
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